Welcome to the ManeStreet Luxe Help Center — where Luxury Meets Confidence and every question gets the VIP treatment. ✨

1. How long does shipping take?

All orders are processed within 1–2 business days and typically arrive within 3–7 business days depending on your location. You’ll receive a tracking email once your order ships.

2. Do you offer free shipping?

Yes! We offer free standard U.S. shipping on all orders.

3. Can I return or exchange my wig?

We accept returns within 15 days of delivery, provided the unit is unworn, unwashed, uncut, and in its original packaging.
Due to hygiene and customization, worn, styled, bleached, or altered wigs cannot be returned or exchanged.
Please see our [Return & Refund Policy] for full details.

4. Can I cancel or change my order after placing it?

We begin processing orders quickly to ensure fast delivery, so cancellations or edits aren’t guaranteed once processing has started.
If you need assistance, contact us immediately at support@manestreetluxehair.com — we’ll do our best to help.

5. Are ManeStreet Luxe wigs made from 100% human hair?

Absolutely. All ManeStreet Luxe wigs are crafted from premium 14A-grade 100% human hair for a soft, natural, and luxurious feel. Each unit is tested for quality, density, and durability.

6. What’s the difference between textures and collections?

Each ManeStreet Luxe collection represents a unique texture and personality:

• Luxe Signature Collection: Soft Body Wave for everyday glam.

• Luxe Silhouette Collection: Sleek Straight for a polished, timeless look.

• Luxe Siren Collection: Deep Wave for sultry, voluminous allure.

• Luxe Hydrā Collection: Water Wave for beachy, fluid curls.

• Honey Aura Collection: Blonde highlights with radiant warmth.

7. How do I care for my wig?

To maintain your unit’s longevity and luster:

• Use sulfate-free shampoo and moisturizing conditioner

• Air dry whenever possible

• Store on a satin wig stand or mannequin

• Avoid excessive heat or harsh chemicals
  Each order includes care tips inside your ManeStreet Luxe packaging.

8. Do you offer custom wig orders?

Yes — select custom options may be available for specific textures, colors, or lengths. Email us at customrequests@manestreetluxehair.com with your request, and our team will guide you through the process.

9. What if I receive a defective or incorrect item?

Please contact us within 3 days of delivery with photos and your order number. We’ll resolve the issue quickly through replacement or refund, depending on the situation.

10. Where can I find ManeStreet Luxe updates and promotions?

Follow us on Instagram and TikTok @ManeStreetLuxe, and join our email list for exclusive offers, early collection drops, and glam styling content.

✨ Still have questions?
Our support team is here to help. Email us anytime at support@manestreetluxehair.com or message us on social media for quick assistance.